Natural Kaos: Terms of Service

Natural Kaos Tribe Community Rules and Guidelines

Welcome to the Natural Kaos Tribe (NKT) online community. To ensure a positive and respectful environment, all members must adhere to these rules and guidelines. By participating, you confirm that you are at least 18 years old and agree to follow these terms. Please read them carefully before clicking "I Agree" to join.

Purpose of the Community The NKT online community is a private, members-only social network focused on sharing knowledge and experiences related to skincare and lifestyle. Members come from diverse backgrounds and are considered peers, united by a shared interest in these topics. The community encourages respectful dialogue, idea-sharing, and constructive engagement.

Membership Rules

1. Eligibility: Members must be at least 18 years old. Minors are not permitted to join or be featured in any content (e.g., photos, videos, or comments).

2. Respectful Conduct: All interactions must be courteous and positive. Mature, polite debate on skincare and lifestyle topics is welcome, but discussions of religion, politics, or race (outside of skincare needs) are prohibited.

3. No Commercial Activity: • Business profiles are not allowed to join. • Self-promotion, promotion of businesses in which a member has a financial interest, or sharing referral/promo codes is prohibited. • Posts containing links to external websites (except those affiliated with NKT or Kim Pratt) or untrustworthy sources (e.g., AliExpress, DHgate, Alibaba) will be removed. • Monetary or goods exchanges between members are not permitted. • Sharing about a new vendor, who is not on our Vetted Vendor list, that you have experience with is permissible and encouraged; however, repeated mentions of that same vendor can be construed as Promotion. Promoting non-vetted vendors is not allowed.

4. Content Restrictions: • Do not post defamatory, abusive, profane, threatening, offensive, or illegal content. • Do not share content protected by copyright without permission from the copyright owner. • Avoid open-ended questions unrelated to group dialogue (e.g., “How old do I look?” or “What should I do to my face?”). • This is a DIY community for personal use only; encouraging others to perform activities on you is prohibited.

5. Content Ownership and License: • You retain ownership of content you post, but grant NKT a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display it within the community platforms. • Content created during NKT events, Zooms, or Lives remains within the platform and may be retained by NKT for community purposes. NKT will not sell your content. • Sharing community content (posts, attachments, images) outside the platform is strictly prohibited and may result in immediate termination.

6. Prohibited Actions: • Blocking NKT Admin Team members. • Posting complaints or issues about members, the Admin Team, or NKT in the community forum. Use membership@naturalkaos.com for such matters. • Sharing community content on external platforms or operating a YouTube channel with similar content to NKT’s. • Displaying reckless DIY behavior.

7. Medical Disclaimer: Content in this community is for entertainment purposes only and does not constitute medical advice. For medical emergencies, seek professional medical attention immediately. Posts about medical emergencies will be removed.

Membership and Billing • Cancellation: Members must cancel their subscription via the settings menu before the billing period ends to avoid charges. Email cancellations (membership@naturalkaos.com) require 24 hours’ notice. Removing payment information does not cancel the account. • No Refunds: Refunds are not provided for accounts not canceled before the billing period ends. Filing a bank dispute for failure to cancel will result in a ban from the community. • Account Sharing: Accounts are for individual use only. Posting on behalf of others or sharing others’ images for advice is prohibited.

Vendor Policies • Issues with NKT-vetted vendors must be resolved directly with the vendor. Negative posts about vendors will be removed. • NKT is not responsible for mediating disputes with vendors.

Enforcement and Disciplinary Actions • Three-Strike Policy: Minor violations result in a “strike.” After three strikes, membership may be terminated. Strikes are determined and recorded by the NKT Escalation Team. • Immediate Termination: Severe violations, including verbal abuse, sharing community content externally, reckless DIY behavior, or operating a competing platform, may lead to immediate removal without prior strikes. • Content Moderation: NKT reserves the right to remove, edit, or archive posts that violate these rules, cause confusion, or contain outdated information. Members may clarify posts by replying rather than editing to avoid misleading content. • Reporting Violations: Report inappropriate content to membership@naturalkaos.com. Do not address violations in the community forum.

Community Termination NKT reserves the right to suspend or terminate the community at any time without notice. These rules may be updated, and continued participation signifies agreement to any changes.

Legal Disclaimers • No Warranties: NKT disclaims all warranties, express or implied, regarding the accuracy or fitness of information posted in the community. • Liability: NKT is not liable for any damages (special, indirect, or consequential) arising from community content or participation. • Copyright: By posting, you confirm you own the content or have permission to use it and grant NKT the right to use it as described above. • Usernames: Inappropriate usernames will be edited or declined by the Admin Team.

Contact For questions, complaints, or inquiries, email the NKT Membership Team at membership@naturalkaos.com. By clicking "I Agree," you acknowledge that you have read, understood, and agree to abide by these rules.