Hi, I'm encountering an error when attempting to apply the coupon code "KAOSLED"—the message reads: "× Coupon code 'KAOSLED' could not be applied."

@Melissa _ I hope you're doing well. I think I might have tagged you incorrectly in my last message, so here I am, again :). I wanted to ask about the difficulties I faced while using the discount to purchase a Dr. Pen. Any feedback would be greatly appreciated.

@Melissa I cannot seem to be able to unlock the last task. Is there an additional step required to apply? Thanks!

Happy holiday season everyone! And, good luck :)

@Melissa Admin Hello, I'm in the check-out section of the Dr Pen site, and I'm having difficulties getting the 15% discount code through. This is the message I get when I enter the code" "KAOS15 couldn't be used with your existing discounts". Thank you for any assistance you can provide.